Queens Crossing
Queens Crossing
  • Home
  • Shop

Privacy Policy Effective Date: November 5, 2025

 

Privacy Policy

Effective Date: November 5, 2025
Who we are: Queens Crossing, LLC ("Queens Crossing," "we," "us," "our"), operator of Queens Crossing Market at 4266 Appalachian Hwy, Blue Ridge, GA 30513.

1. Scope

This Privacy Policy covers how we collect, use, and share information about attendees, vendors, applicants, and website visitors (together, "you"). It applies to our physical market, events, websites/landing pages, email/SMS sign‑ups, and other services we control. Vendors are independent businesses and may have their own privacy policies.

2. Information We Collect

  • Contact & Identity: name, email, phone, business name/DBA, mailing address.
  • Vendor Application Data: product categories, permits/licenses, insurance (COI), utility needs, dates, payment status.
  • Transactions: purchases made directly with Queens Crossing (not vendor‑to‑customer purchases), ticketing and stall fee payments, refund records.
  • Communications: emails, SMS, forms, customer service interactions, incident/accident reports.
  • Marketing Preferences: newsletter opt‑ins, event alerts, promotions.
  • Website/Technical: IP address, device/browser, cookies, analytics events, referring URLs.
  • On‑site Operations: load‑in logs, stall maps, power assignments, security notes, and CCTV where posted.
  • Media: photos and video captured at the Market per our Terms (with opt‑out process where offered).

3. How We Use Information

  • Operate, schedule, and manage Market events and vendor placements.
  • Process payments/refunds for Operator‑run sales, tickets, or vendor fees.
  • Safety, security, loss prevention, and incident response.
  • Communicate operational updates, policy changes, weather alerts, and customer support.
  • Send marketing communications (with consent/opt‑out).
  • Improve sites, services, and event experiences (analytics).
  • Comply with law, enforce Terms, and protect rights.

4. Legal Bases / Our Reasons (where applicable)

  • Contract: to perform our agreement with vendors/ticket buyers.
  • Legitimate Interests: operate a safe, efficient market; prevent fraud; improve services.
  • Consent: marketing emails/SMS; certain cookies; photography opt‑ins where required.
  • Legal Obligation: tax, accounting, safety, and regulatory requirements.

5. Sharing & Disclosure

We share information with service providers who help us run the Market and our communications (e.g., payments, email/SMS platforms, e‑signature, ticketing, survey forms, cloud storage, security/CCTV). We may share information with law enforcement or regulators when required or to protect safety and legal rights. We do not sell your personal information.

6. Cookies & Tracking

We may use cookies and similar technologies for site functionality, analytics, and marketing. You can manage preferences via your browser settings and any cookie banner we display. Disabling cookies may limit certain features.

7. Data Retention

We keep information as long as needed for the purposes above, including legal/accounting requirements and dispute resolution. Typical retention: operational records 2–7 years; CCTV up to 30–90 days unless needed for investigations.

8. Security

We use administrative, technical, and physical safeguards appropriate to the risk (access controls, encryption in transit where applicable, least‑privilege practices). No system is 100% secure.

9. Your Choices & Rights

  • Email/SMS: Unsubscribe using the link in messages or reply STOP to SMS.
  • Access/Deletion/Correction: Contact us (below). We’ll verify your request and respond as required by applicable law.
  • Photography/Media: Use our opt‑out process (see Terms & Exhibit E). Public crowd shots may still occur.

10. Children’s Privacy

Our Market is family‑friendly, but our sites and vendor applications are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

11. International Visitors

Our operations are US‑based. If you visit from outside the US, you consent to processing and storage in the US, which may have different data protection laws than your jurisdiction.

12. Changes to This Policy

We may update this Policy. Updates take effect upon posting to our site or notifying you.

13. Contact Us

Queens Crossing, LLC
Privacy Inquiries: privacy@queenscrossingmarket.com
Operations: ops@queenscrossingmarket.com
Address: 4266 Appalachian Hwy, Blue Ridge, GA 30513

Copyright © 2025 Queens Crossing - All Rights Reserved.

Powered by Woven EDX QC Brands

  • Privacy Policy
  • Terms and Conditions

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept